Privacy Policy

The Elevation Method (“The Elevation Method,” “TEM,” “we,” “us,” or “our”), operated by J. Santa Maria, respects your privacy and is committed to handling personal information thoughtfully, transparently, and responsibly.

This Privacy Policy explains what information we may collect when you visit elevationmethodcoaching.com, complete a form or assessment, purchase or inquire about a service, participate in coaching, subscribe to communications, or otherwise interact with The Elevation Method; how that information may be used; and the choices available to you.

By using this website or voluntarily providing information to us, you acknowledge the practices described below.

1. Information We May Collect

We may collect information that you voluntarily provide, including:

✓ Name

✓ Email address

✓ Contact information

✓ Form and inquiry responses

✓ Quiz or assessment responses

✓ Coaching applications

✓ Goals, preferences, and lifestyle information

✓ Nutrition and eating-pattern information

✓ Movement, training, sleep, recovery, stress, and habit information

✓ Progress information you choose to provide, which may include body weight, measurements, progress photos, or subjective feedback

✓ Communications exchanged with The Elevation Method

✓ Payment and transaction-related information

✓ Any other information you voluntarily provide through forms, coaching systems, surveys, check-ins, or direct communication

TEM’s coaching system may also use information about habits, food-related patterns, lifestyle constraints, preferences, readiness for change, and other factors to personalize coaching recommendations and support.

We encourage you not to submit information that is unnecessary for the service or interaction you are requesting.

2. Information Collected Automatically

When you visit the website, certain technical information may be collected automatically through website infrastructure, cookies, analytics tools, or similar technologies.

This may include:

✓ IP address

✓ Browser type

✓ Device type

✓ Operating system

✓ Pages viewed

✓ Referring website

✓ Approximate location derived from technical information

✓ Date and time of visits

✓ Interactions with website pages, links, or forms

This information may be used to operate the website, understand how visitors use it, improve performance, and maintain security.

3. How We Use Information

Information may be used to:

✓ Respond to inquiries

✓ Evaluate coaching applications

✓ Deliver nutrition coaching and related services

✓ Personalize nutrition, habit, movement, and behavior-change support

✓ Administer quizzes, assessments, check-ins, and progress tracking

✓ Process purchases and manage client accounts

✓ Provide requested resources or digital products

✓ Send service-related communications

✓ Send marketing emails or updates when you have opted in

✓ Manage waitlists

✓ Improve The Elevation Method’s services, resources, website, and client experience

✓ Analyze website and program usage

✓ Maintain records and business operations

✓ Protect against misuse, fraud, unauthorized access, or security threats

✓ Comply with applicable legal obligations

The Elevation Method’s internal coaching philosophy uses client information to support personalized assessment, strategy, skill development, progress review, and increasingly independent decision-making rather than applying one universal nutrition approach to every client.

4. Coaching and Health-Related Information

Because The Elevation Method provides nutrition and behavior-change coaching, clients may voluntarily provide information that relates to nutrition, body composition, eating patterns, movement, stress, recovery, or other aspects of their wellbeing.

This information is used only as reasonably necessary to provide, personalize, evaluate, or improve the coaching relationship and related services.

The Elevation Method is not a healthcare provider and does not provide psychotherapy, medical nutrition therapy, eating-disorder treatment, medical diagnosis, physical therapy, or other licensed healthcare services outside the stated scope of coaching.

Do not use the website or coaching forms to communicate medical emergencies or urgent health concerns.

5. How Information May Be Shared

We do not sell your personal information.

Information may be shared with service providers that help operate The Elevation Method, such as providers involved in:

✓ Website hosting

✓ Client portals

✓ Forms and workflows

✓ Email delivery

✓ Payment processing

✓ Scheduling

✓ Analytics

✓ File storage

✓ Customer relationship management

✓ Automation

✓ Communication tools

✓ Business administration

These providers may access information only as necessary to perform services on our behalf and are expected to handle information in accordance with their own privacy and security obligations.

Information may also be disclosed when reasonably necessary to:

✓ Comply with law, regulation, subpoena, court order, or legal process

✓ Protect the rights, safety, or property of The Elevation Method, its clients, or others

✓ Investigate suspected fraud, abuse, or security incidents

✓ Complete a business transfer, reorganization, merger, acquisition, or sale of assets

New York’s SHIELD Act requires businesses maintaining covered private information to implement reasonable safeguards designed to protect its security, confidentiality, and integrity.

6. Payments

Payments may be processed through third-party payment processors.

The Elevation Method does not intend to directly store full payment-card numbers or similar financial credentials when payment processing is handled by a third-party processor.

Payment providers process information according to their own privacy policies and terms.

7. Email and Marketing Communications

✓ If you subscribe to updates, join a waitlist, download certain resources, or otherwise consent to marketing communications, we may send you emails regarding:

✓ The Elevation Method

✓ Nutrition education

✓ Resources and tools

✓ Coaching opportunities

✓ New offers

✓ Paid challenges

✓ Programs

✓ Community experiences

✓ Relevant business updates

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication.

Service-related communications necessary to administer an active purchase or coaching relationship may still be sent where appropriate.

8. Cookies and Analytics

The website may use cookies and similar technologies to support site functionality, understand website traffic and behavior, remember preferences, and improve user experience.

You may be able to limit or disable cookies through your browser settings. Doing so may affect certain website functionality.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

✓ Providing services

✓ Maintaining business and client records

✓ Resolving disputes

✓ Meeting legal, accounting, tax, or compliance obligations

✓ Protecting legitimate business interests

Retention periods may vary depending on the type of information and the nature of the relationship.

10. Data Security

We take reasonable administrative, technical, and organizational steps designed to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, platform, electronic communication, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any login credentials associated with services or client portals.

The FTC advises businesses to make privacy promises accurately and to use appropriate safeguards for consumer information.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the ability to:

✓ Request access to information we maintain about you

✓ Request correction of inaccurate information

✓ Request deletion of certain information

✓ Withdraw consent where processing relies on consent

✓ Opt out of marketing communications

✓ Ask questions about how your information is used

To make a privacy-related request, contact us using the information below.

Certain information may need to be retained when required by law or reasonably necessary for legitimate business purposes.

12. Third-Party Links and Services

The website may contain links to third-party websites, platforms, products, or services.

The Elevation Method is not responsible for the privacy practices, content, security, or policies of third parties. Review their respective policies before providing personal information.

13. Children’s Privacy

The Elevation Method website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

Federal COPPA requirements apply to online services that knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

15. Contact

Questions about this Privacy Policy or requests concerning your personal information may be sent through the Contact page at: elevationmethodcoaching.com/contact